Terms and Conditions

Last updated: 4 Dec, 2025

Welcome to Ecommerce Email Lab. By using our website and services, you agree to the following terms.

1. Overview

These Terms and Conditions apply to all visitors, clients and users of https://ecomemaillab.com/.
If you do not agree with any part of these terms, please do not use our website or services.

2. Services Provided

Ecommerce Email Lab offers:

  • Email design and automation services
  • Klaviyo and Mailchimp setup
  • Free and paid templates
  • Books and digital downloads
  • Educational content and resources

Service details, pricing and timelines may change without notice.

3. Use of Website Content

All website content—including text, images, templates, videos and resources—is owned by Ecommerce Email Lab.

You may not copy, reproduce, sell or distribute any content without written permission.

4. User Responsibilities

You agree not to:

  • Misuse our website
  • Upload harmful code
  • Violate any laws through the use of our content
  • Share or resell any purchased templates or materials without approval
5. Payments & Refunds

Payments for services, templates or digital products must be completed before delivery. Because digital products cannot be returned, all digital sales are final. Custom service refunds, if any, are handled on a case-by-case basis.

6. Project Timelines

Timeline estimates for audits, designs or flow setups depend on:

  • Client responsiveness
  • Scope of work
  • Access to required platforms

Delays caused by missing information or access issues may extend timelines.

7. No Guarantees

While we work to improve your email performance, we cannot guarantee specific financial results due to differences in:

  • Industry
  • Store traffic
  • Product quality
  • Audience behavior

We provide strategy and implementation, not guaranteed outcomes.

8. Third-Party Tools

Our work may involve third-party platforms such as Mailchimp, Klaviyo, Shopify, Canva or Amazon. We are not responsible for issues caused by these platforms.

9. Limitation of Liability

Ecommerce Email Lab is not liable for:

  • Loss of revenue
  • Business interruption
  • Data loss
  • Any damages resulting from service use or website access

Use our services at your own discretion.

10. Termination

We may refuse service to anyone who violates these terms or behaves abusively toward our team.

11. Changes to Terms

We may update these Terms and Conditions at any time. Continued use of the website means you accept the latest version.

12. Contact

For questions about these Terms and Conditions:
contact@ecomemaillab.com
https://ecomemaillab.com/